Effective Date: 07/10/2024
Thank you for choosing Sahasra by Sruthy! We are committed to providing you with the best shopping experience, including a seamless shipping process. Please review our shipping policy below.
1. Shipping Partner
All orders placed on our website will be shipped via DTDC, a trusted shipping company known for its reliable delivery services.
2. Shipping Rates
Shipping rates are calculated at checkout based on your order total and delivery location.
3. Processing Time
Orders are typically processed within 3 Business days after confirmation of payment. You will receive a confirmation email once your order has been shipped.
4. Delivery Times
Delivery times may vary based on your location. Generally, you can expect your order to arrive within 7 business days from the date of shipment.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the DTDC website: www.dtdc.com.
6. Delivery Issues
If you encounter any issues with your delivery, please contact us immediately at:
Phone: +918921852231
Email: contact@sahasrabysruthy.in
7. International Shipping
Currently, you can only buy products using website only in India but You may WhatsApp us at +918921852231 for International shipping as Shipping charges are different for International Shipping
8. Shipping Restrictions
Please note that we are unable to ship to P.O. Boxes or restricted areas. If you provide an address that cannot be serviced, we will contact you for an alternative address or refund.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
10. Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
Phone: +918921852231
Email: contact@sahasrabysruthy.in
Website: www.sahasrabysruthy.in
Thank you for shopping with Sahasra by Sruthy! We appreciate your support.